Where innovation meets advantage

Mozaik kehidupan harian di Malaysia, memaparkan aspek moden dan tradisional negara.
High tech image mosaic blending digital innovation and local culture.

Malaysia is investing RM10 billion annually to build a digitally skilled workforce. Building on this momentum, TP in Malaysia enables global brands to reimagine operations through AI-powered Business Process Experience (BPX), bringing innovation into complex processes to deliver lasting competitive advantage.

We deliver BPX at scale across 15 markets in 24+ languages, combining multilingual expertise with digital-first platforms to drive growth for brands.


With 6 sites and 7,200 employees from 31 nationalities, backed by Malaysia Digital status, we bring agility, diversity, and proximity to clients.


We deliver future-ready digital experiences infused with AI, analytics, and cloud — bringing innovation into complex processes for high performance.


OUR EXPERTISE

We change the game for our clients, setting new standards across industries.

Driving growth? We power global platforms with Revenue-as-a-Service (RaaS) — scaling acquisition, onboarding, renewal and retention through multilingual, AI-driven support.

Scaling enterprises? We transform finance, HR, procurement, and marketing ops with automation and AI-powered multilingual delivery.

From booking to boarding, we support travellers in every moment with multilingual care, disruption management and seamless guest services.

Building global communities? We deliver multilingual moderation, trust and safety, fraud prevention safeguarding users and enabling growth at scale.

Every transaction matters. We protect KYC, AML and disputes with compliance-ready operations and trusted multilingual expertise.

We support patients, providers, and insurers with secure, multilingual CX and back-office services, building trust in every interaction.

Our key products

Marketing & digital consulting to accelerate transformation

TP Infinity is our digital consulting and marketing services arm — helping brands scale smarter through campaign management, ad operations, and customer journey re-design. By uniting technology, analytics, and human expertise, Infinity enables organisations to optimise marketing operations, modernise systems, and unlock new growth through innovation.

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Scaling sales with intelligence and precision

TP.ai Growth is an AI-powered B2B sales platform that combines artificial intelligence, automation and data-driven insights to optimise workflows, improve conversion rates and accelerate revenue. With real-time sales intelligence and market data, businesses can execute smarter strategies and drive predictable growth across the full sales cycle.

Asian man interacting with a 3D dashboard, illustrating scaling sales with Revenue-as-a-Service.

Transforming every dataset into actionable intelligence

TP.ai Dataservices is an AI-powered data services platform delivering data engineering, data annotation, and advanced analytics to power scalable artificial intelligence. Combining human-in-the-loop expertise, machine learning, and generative AI, it transforms raw data into high-quality intelligence, enabling faster AI deployment, improved model accuracy, and smarter, data-driven business outcomes.

Wanita muda bekerja di komputer riba dengan skrin berlapis, menggambarkan platform analitik canggih TP Interact.
WHY PARTNER WITH US

We combine global standards with local strength to help brands thrive

OUR IMPACT

From strategy to delivery, we’ve been driving brand success in Malaysia

At TP in Malaysia, we help global brands reimagine the way work happens — using AI-powered Business Process Experience (BPX) to transform complexity into clarity, and innovation into sustainable advantage.
Mr Andy Rangel CEO TP in Malaysia & Thailand
Mr Andy Rangel, CEO at TP in Malaysia & Thailand

Expand your reach from Malaysia today