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The global leading business partner that companies need in the new digital world
TP is the global leader in BPO and CX transformation solutions. Present in KSA since 2010, TP in KSA offers integrated omnichannel Customer Experience Management services, extending the footprint and best practices of serving over 100+ brands in the Telecom, Travel, and Tourism, Retail, Technology, Automotive, Financial Services, and Government sectors in the Middle East region. With agile business solutions and a diverse delivery model, TP in KSA offers 24x7x365 Customer Support Services with multilingual capabilities, scalable infrastructure, and cutting-edge transformation solutions fully customized to our partner's business needs.TP in KSA employs more than 400+ people between its centers and client premises, serving some of the leading Saudi, Regional & Global brands, with 85% of Saudi nationals and 40% of women employees.With 100 years of collective Management experience in BPO, TP in KSA is a Great Place to Work certified and recognized as Great Place to Work for Millennials and Middle East Best workplaces.We are expanding in KSA, bringing our global CX best practices with a transformation-focused vision in alignment with Saudi 2030 vision.
Operating since
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2014
Delivery capabilities
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2000+ Employees
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8+ Languages
Client experience
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30+ Clients
We deliver advanced digital business services through
The right level of support at the right time, personalized
Make meaningful connections in today’s digital and virtual marketplace by delivering the right experience at the right time through:
Advance your brand through digital transformation
Powering 250,000+ monthly transactions
Explore how the deployment of a full stack, digitally aligned CX operation tailored to the needs of a new age fintech ecosystem.
Reinventing insurance experience at scale: A unified journey
By redesigning processes, unifying journeys, and establishing an enterprise‑grade control framework, the organization achieved a breakthrough shift in operational capacity, without compromising quality.
We are trusted with billions of unique interactions worldwide
Our team of interaction experts connects the biggest and most respected brands on the planet with their customers, always making sure that each interaction matters.
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