Scroll to explore
Scroll to explore

Human expertise, augmented by AI. Making more possible, together

TP.AI ASSIST

Live AI support, making better interactions possible

TP.ai Assist is the intelligent assistance solution that empowers TP experts in every interaction. It brings human expertise and AI together, delivering real-time guidance, proactive recommendations, and seamless access to knowledge and tools, helping teams perform with greater accuracy and consistency. Embedded directly into frontline workflows, it elevates quality, accelerates resolution, and drives better customer and business outcomes at scale. Invisible to customers and seamless for TP experts, TP.ai Assist powers faster decisions, higher accuracy, and consistent performance, possible.

Why is TP.ai Assist different?

  • Seamless integration across CRMs and existing tools via open APIs.

  • Secure, modular architecture for enterprise-wide adoption.

  • Fast to deploy. Built to scale.

  • TP experts remain in control while AI delivers real-time insights, recommendations, and automation in a contextual, relevant, and actionable way.

  • Faster resolution, higher accuracy, and performance that scales. 

  • AI assistant that adapts to customer context and intent.

  • Trained on millions of real customer interactions.

  • Continuously learning to improve accuracy, relevance, and performance.

  • Configured to your workflows, data, languages, and brand.

  • Personalized AI that feels native and built for your business.

What becomes possible with TP.ai Assist?

AI capabilities work together in real time to boost speed, accuracy, and consistency across operations. As new capabilities are added, performance scales seamlessly without disrupting live interactions.

Proven
results

25%

Faster handling times

95%

Interactions supported by AI knowledge

CAPABILITIES

Bringing human + AI together in every interaction

TP.ai Assist equips TP experts with real-time support across the full interaction lifecycle.

Two women shopping together in a retail store.
CASE STUDY

Appliance leader scales service capacity with AI-enabled operations

An international appliance manufacturer expanded into new markets, rising service volumes put pressure on frontline teams. Together with TP, the company deployed TP.ai Assist, bringing AI-powered summaries, and unified knowledge bases into a single interface to support experts in real time. The result: streamlined workflows, faster issue resolution, and a 16% increase in expert productivity across customer interactions.

Live AI assistant

TP.ai Assist brings modular, real-time intelligence into live customer operations, supporting communication, decision-making, and execution as interactions unfold. Designed to address the most critical operational challenges, its capabilities reduce friction, improve accuracy, and help TP experts perform at their best in the moments that matter.

TP.ai solutions: Intelligence orchestrated to make more possible

A modular AI portfolio built to simplify complexity and deliver measurable business results. TP.ai solutions bring human expertise and AI together, turning intelligence into execution, driving real-time decisions, consistent performance, and better experiences at scale. Stronger performance. Better experiences. Greater possibilities.

STRATEGIC INSIGHTS

Increase your knowledge

See what’s possible with TP.ai Assist

Experience how live AI support amplifies human expertise to make better interactions possible.

Schedule a demo today

Contact a Local Sales Representative