You are viewing Canada's website

Scroll to explore
Scroll to explore

Real-time AI support for better customer experiences

TP.AI ASSIST

Live AI support that elevates every interaction across Canada

TP.ai Assist is the intelligent assistance solution that empowers TP experts during every interaction. It delivers real-time guidance, proactive recommendations, and seamless access to knowledge and tools. This helps your teams perform with greater accuracy and consistency to deliver a superior omnichannel customer experience.

  • Seamless integration across CRMs and existing tools via open APIs

  • Secure, modular architecture for enterprise-wide adoption

  • Fast to deploy. Built to scale for global customer experience management

  • TP experts remain in control while AI delivers real-time insights, recommendations, and automation in a contextual, relevant, and actionable way

  • Faster resolution, higher accuracy, and performance that scales to support proactive customer experience strategies 

  • AI assistant adapts to customer context and intent using AI-powered customer analytics

  • Trained on millions of real customer interactions.

  • Continuously learning to improve accuracy, relevance, and performance.

  • Configured to your workflows, data, languages, and brand

  • Personalized AI that feels native and built for your business, supporting robust multilingual customer support solutions

Behind every great experience is smart collaboration

PROVEN RESULTS

How TP.ai Assist improves performance

AI capabilities work together in real time to boost speed, accuracy, and consistency across your operations. As we add new capabilities, performance scales seamlessly without disrupting live interactions. By leveraging big data analytics for customer service, we help you achieve measurable improvements:

Proven
results

62%

faster handling times

235%

more interactions supported by AI knowledge

CAPABILITIES

Intelligence for every interaction

TP.ai Assist equips TP experts with real-time support across the full interaction lifecycle.

Live AI assistant

TP.ai Assist brings modular, real-time intelligence into live customer operations. It supports communication, decision-making, and execution as interactions unfold. We designed this tool to address the most critical operational challenges. Its capabilities reduce friction, improve accuracy, and help TP experts perform at their best.

TP.ai solutions

As a global leader in omnichannel CX, we provide high-end tech solutions for global brands that seamlessly connect brands with global consumers.
Faster decisions. Stronger performance. Better experiences

AI-powered collections for faster, smarter recovery

Human-AI collaboration for smarter operations

AI-powered sales operations that accelerate B2B revenue

See TP.ai Assist in action

Schedule a TP.ai Assist demo today.