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Connecting with China’s growth
China’s digital economy, projected to reach US$2.5 trillion by 2030, is powered by over 1 billion digital users and strong government support for innovation. At TP in China, we harness this rapid growth and vast consumer base through deep market insight, trusted digital solutions, and scalable operations that help global brands capture opportunity and empower Chinese brands to expand worldwide.
We turn our strength into yours across every industry we serve
We support tech platforms across the full customer lifecycle, from scaling acquisition with Revenue-as-a-Service (RaaS) to renewal and retention through multilingual CX and back-office operations.
We support China’s leading e-commerce and retail brands with multilingual CX, sales and order management, and content moderation to build trust and enable cross-border growth.
Enhancing customer experience? We help tech and device brands deliver post-sale support, setup assistance, product registration, warranty management, and technical troubleshooting to boost satisfaction and retention.
Building global communities? We deliver multilingual player support, trust and safety, community moderation, and player engagement for the leading gaming and streaming platforms.
We power next-gen mobility with connected CX and after-sales support, from charging assistance to recall management to build brand loyalty.
We support lifestyle and outdoor brands with multilingual customer care, online sales and e-commerce support, and community engagement that drive repeat business.
Our key products
Marketing & digital consultancy to accelerate transformation
TP Infinity turns consumer insights into business advantage through data-driven strategy and technology. By bringing together consumer strategy, insights and analytics, and Cloud technology, we help brands connect, engage and grow at every stage of the customer journey.
Global customer care, delivered with local heart and AI intelligence
TP Customer Service is an AI-powered customer experience solution that delivers seamless, omnichannel support at scale. Blending advanced AI, real-time intelligence, and expert human engagement, it personalizes every interaction, resolves issues faster, and builds lasting customer loyalty to help brands differentiate through consistently exceptional service.
Scaling sales with intelligence and precision
TP.ai Growth is an AI-powered B2B sales platform that combines artificial intelligence, automation and data-driven insights to optimise workflows, improve conversion rates and accelerate revenue. With real-time sales intelligence and market data, businesses can execute smarter strategies and drive predictable growth across the full sales cycle.
We combine global standards with local strength to help brands thrive
From strategy to delivery, we’ve been driving brand success in China
Discover TP in China
Insights & success stories
Partner with us to turn opportunity into growth