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Personalized virtual video cx
Videos have the potential to provide virtual care that is customized to the unique needs of each individual whether it's through live medical consultations, screen sharing to resolve IT issues, or streaming for remote product support.
Optimizing Care with TP Live Video Support
The right level of support when it's needed most - TP Live delivers enhanced care at the right time.
Quickly activate and scale highly skilled sales teams
Quickly implement great sales, service, and other capabilities, or expand existing teams with highly skilled and experienced sales specialists. Because hiring the right talent is critical, we have developed a proprietary OnTarget recruiting methodology for hiring the best candidates using a statistical model. This allows us to determine key candidate qualifiers and calculate sales potential for each applicant.
Specialized citizen care
A government-managed Telecommunications Regulatory Authority implemented live video services through chat to empower the hearing impaired, a previously unsupported customer segment.
Endless opportunities for all industries
More effective IT support
After moving more than 250,000 employees to a work-at-home model during the global crisis, we implemented TP Visual Assistance within our own help desk. The results were remarkable.
TP Live offers a variety of video support options
One-to-one support
Sales, IT, and patient support
One-to-few
Generic product demos, Q&A sessions, and group presentations
One-to-many
Livestream broadcasts and product or service announcements
Ready to visualize how TP Live can elevate engagement?
